Happy Birthday, No Guru Needed! Wow it has been a whole year since we’ve started this blog and after publishing just over 100 posts it is time to reflect on what we’ve learned. When summarizing the data from this blog I did my best to have a systems mindset. Meaning, my focus was less on the details of each blog post and more on the variance between them.
Here are 3 things I do differently when I have a systems mindset:
1. Don’t blame or reward workers:
We have 9 people writing post here and not a single writer is more popular than another. Is it because we’re all the same? Absolutely not. Each member of our team has their own strengths and weaknesses. We are not the same, but we are working in the same system. If you’ve been reading our post over the past year then you may recognize this quote:
“94% of the problems are due to the system, not the worker.”
We often quote Deming on this in attempts to educate leadership and get them to stop blaming and/or rewarding the worker based on occurrences caused by the system.